If attending the clinic for the first time, our experienced and helpful reception staff will make contact informing you of the supportive practicalities to best help you with your care. Generally, we recommend that if you are coming in for an initial assessment or biomechanical assessment that you:

• Bring a selection of your current footwear
• Bring relevant x-rays or scans
• Bring current orthotics or any you may have used in the past
• Dress in loose-fitting and comfortable clothing.

Patients attending Northern Rivers Podiatry should note that we are a private billing practice with consultation ranging from a minimum fee of $80.00 - $193.99 for initial appointments. It is our policy that payment for your consultation be made up front. Fees may be paid by cash, EFTPOS (cheque or savings) or Credit Card.

Those with a valid doctor issued Enhanced Primary Care Plan can claim the current Medicare rebate of $53.80. In most cases, we can lodge for this amount to be electronically transferred into your bank account on the day of your appointment. Funds are usually transferred within 24 hours.

Yes, we provide a home visit service. These appointments are usually done outside our normal clinical schedule and incur an upfront fee of $200.00. On top of this fee, you will incur the charges for regular appointments and service types required which will be billed to you at the discretion of the Podiatrist providing treatment. If the above aligns with your needs, please call us to discuss further.

Our Podiatrists are not registered with the NDIS but can still see a range of NDIS patients who are self-managed or plan managed provided they meet the criteria outlined in our NDIS Prerequisite Form. Our Podiatrists have a niche for treating and working with people who have disabilities and our clinical facilities are excellent providing:

• on-site disability parking in our private carpark
• ease of access through our disability friendly clinic
• specially equipped disabled toilet facilities.

Podiatry care is usually covered under a person’s extras cover in private health insurance policies. We recommend checking with your private health insurance provider prior to the appointment to find out if your level of cover is eligible to receive a rebate. Of course, if you need help with item numbers and our costs, you can phone reception and speak with our friendly reception team.